Juri Mäki
Managing Partner
0503807979
At the core of my work is helping companies truly hear and understand the voice of their customers - in ways that are both meaningful and useful. I find the complexity of the human mind endlessly fascinating, and the work of interpreting it continues to teach me something new every day. My style is straightforward and opinionated, but I also believe strong views should always be backed by transparent, research-based evidence.
The best moments in my work are when we uncover a meaningful insight or find an answer to an important question - and thereby help our clients create a better product, service, or customer experience as a result.